myIDTravel

For airline staff, travel benefits are one of the most valued perks of the job. MyIDTravel makes these benefits easier to access by offering a centralized booking system that replaces outdated paper-based or manual processes. It allows users to check availability, make bookings, and handle payments online—all in one place.

MyIDTravel is used by more than 190 airlines worldwide, making it a standard tool for interline and staff travel management. It supports seamless integration between carriers, allowing employees from one airline to travel on another airline’s network using staff privileges. From major carriers like Lufthansa and Emirates to smaller regional airlines, MyIDTravel is widely adopted across the aviation industry.

What is MyIDTravel?

MyIDTravel is a web-based travel booking platform designed specifically for airline employees, retirees, and their eligible family members to manage non-revenue travel. It allows users to book standby and confirmed tickets across a wide network of partner airlines, making staff travel more accessible and convenient.

Through MyIDTravel, users can search flights, view seat availability, add travel companions, and pay any applicable taxes or fees—all in one place. The platform streamlines what was once a manual process, offering a more efficient way to take advantage of employee travel benefits.

Who Can Use MyIDTravel?

Airline Employees (Active Staff)

Active employees of partner airlines are the primary users of MyIDTravel. These users are typically granted full access to booking functions, including the ability to travel with companions or dependents.

Retirees

Former employees who have retired from the airline industry can also use MyIDTravel, provided their airline extends travel privileges post-retirement. Their booking rights often mirror those of active employees, depending on company policy.

Eligible Dependents and Family Members

Spouses, children, and sometimes parents of employees and retirees may qualify for travel benefits through MyIDTravel. These individuals must usually be registered in the airline’s HR or travel management system to book flights.

Conditions for Third-Party Travel

In most cases, only registered family members are allowed to travel using MyIDTravel. Some airlines may permit travel by other individuals, such as domestic partners or nominated friends, if previously approved and added to the employee’s profile. Unauthorized third-party use is strictly prohibited and may result in loss of travel privileges.

Key Features of Myidtravel

Key Features of Myidtravel

Travel Booking Services

Myidtravel offers comprehensive travel booking services, allowing users to book flights, hotels, and car rentals all in one place. By providing access to a broad range of travel options, it ensures users can plan their trips with ease, whether for business or leisure. Additionally, Myidtravel partners with major airlines and hotel chains to bring users special rates and discounts, giving them access to deals that can’t be found on other booking platforms.

Special Rates and Discounts Available to Users

One of the standout features of Myidtravel is its ability to offer exclusive rates. Users, particularly employees of corporate partners, can take advantage of special pricing on flights and accommodations that are not available through traditional booking methods. These discounts can result in significant cost savings for businesses and individuals alike, making travel more affordable.

Myidtravel Benefits for Employees

Myidtravel provides corporate travel solutions that help businesses manage their employees’ travel needs. The platform offers:

  • Access to discounts and deals: Employees can benefit from travel deals that significantly reduce the cost of their business trips.
  • Travel management tools for HR teams: Myidtravel provides tools for human resources teams to track, manage, and report on business travel expenses and bookings, ensuring that all trips are organized efficiently and within budget.

Mobile App

The Myidtravel mobile app is designed for convenience, allowing users to book and manage their travel directly from their smartphones or tablets. The app includes several features to enhance the user experience, including:

  • Push notifications for flight updates, ensuring that users stay informed of any changes to their travel plans.
  • An intuitive interface that makes booking and managing travel hassle-free while on the go.

Custom Travel Solutions

Myidtravel understands that each traveler has unique needs, so the platform offers custom travel solutions. These solutions are particularly beneficial for frequent travelers and corporate clients who require tailored services for group travel, specific itineraries, or last-minute bookings. Myidtravel works to ensure that every trip is personalized, whether it’s for a business meeting or a family vacation.

How Does MyIDTravel Work?

The MyIDTravel portal is a secure, user-friendly website where eligible users can log in to search flights, compare options, book standby or confirmed seats, and pay taxes and fees. It also supports modifications, cancellations, and viewing travel history.

Who Can Use It (Employees, Retirees, Dependents)

Access to MyIDTravel is generally limited to:

  • Current airline employees
  • Retired airline staff
  • Eligible dependents (spouses, children, or other family members authorized by the airline)
  • Each airline has its own policy defining who qualifies and under what conditions.

Airlines and Travel Benefits Supported

MyIDTravel supports:

  • Interline travel between different partner airlines
  • Standby (space-available) and confirmed travel tickets
  • Discounted ID90/ID75 tickets, depending on the agreement between the airlines. It integrates with many global airlines, including United Airlines, Lufthansa, Qatar Airways, Delta, and others.

Booking a Trip with MyIDTravel

Booking a Trip with MyIDTravel

Booking a flight through MyIDTravel is simple and efficient. Here’s how to do it:

  1. Log in to www.myidtravel.com using your airline credentials.
  2. Select “Book Ticket” from the menu.
  3. Enter your origin, destination, travel dates, and passenger details.
  4. Choose from the available standby or confirmed flight options.
  5. Review flight details and the taxes/fees breakdown.
  6. Proceed to payment using a credit/debit card.
  7. Confirm the booking, then download or email the e-ticket or itinerary.

Airlines Supported by MyIDTravel

MyIDTravel supports over 100 global carriers, making it one of the most comprehensive interline staff travel systems. Some of the major airlines that use MyIDTravel include:

  1. Lufthansa
  2. United Airlines
  3. Air Canada
  4. Singapore Airlines
  5. Qatar Airways
  6. Air New Zealand
  7. SWISS
  8. Austrian Airlines
  9. Thai Airways
  10. ANA (All Nippon Airways)

These airlines, among many others, partner with the platform to offer employees and eligible travelers access to discounted non-revenue flights worldwide.

Troubleshooting and Common Errors

Login Issues and Password Reset

If you encounter login problems:

  • Ensure you’re using the correct login URL provided by your airline.
  • Verify your employee ID and email.
  • Clear browser cache or try an incognito window.
  • Use the “Forgot Password” link to reset your login credentials if needed.

If your airline manages access via its internal portal, contact HR or the IT department directly.

Common Error Codes and What They Mean

Some frequently reported MyIDTravel error messages include:

  • Error 0102 – Invalid employee credentials or expired login session
  • Error 0404 – No active interline agreement found for the selected airline
  • Error 1001 – Payment gateway issue (try a different card or contact support)
  • Error 2005 – Companion not registered or authorized for travel

Always note the error code and take a screenshot for quicker support resolution.

Security and Privacy Features

When booking travel through Myidtravel, secure payment methods are a top priority. The platform uses advanced encryption technology to ensure that all transactions are protected. This means that users can book flights, hotels, and other travel services without worrying about the security of their financial information. Myidtravel supports a variety of payment options, including credit cards, debit cards, and secure corporate billing systems, all of which comply with the highest security standards.

Myidtravel takes data protection and privacy seriously. The platform is committed to safeguarding users’ personal information and adhering to the latest data protection regulations. Myidtravel’s privacy policies are transparent and user-friendly, explaining how data is collected, stored, and used. Users can trust that their personal details, including travel preferences and payment information, are secure and protected from unauthorized access.

Frequently Asked Questions (FAQs)

Who Can Travel Using MyIDTravel?

Eligible users include active airline employees, retirees, and their registered dependents or companions. Each airline has its own policy for who qualifies and what travel privileges are granted.

Are There Baggage Allowances?

Yes, but baggage policies vary by airline. Some carriers offer standard allowances for staff travelers, while others charge for checked luggage, even for employees. Always check the specific airline’s baggage rules before departure.

What If I Miss a Standby Flight?

If you miss your standby flight or are not cleared for boarding:

  • You may roll over to the next available flight on the same day.
  • You can rebook your itinerary via MyIDTravel or contact the gate agent.
  • No-show fees are generally not applied, but always check your airline’s policies.

Can I Use MyIDTravel for International Travel?

Yes. MyIDTravel supports both domestic and international travel. However, it is the traveler’s responsibility to ensure all visa and passport requirements are met.

How Do I Add or Remove a Travel Companion?

You must update the companion details through your airline’s HR or employee travel system. Once synced, these changes will appear in your MyIDTravel account.

Conclusion

MyIDTravel is an essential platform for airline staff and their families, offering a convenient, centralized solution for managing non-revenue travel. With access to a vast network of partner airlines, employees can explore destinations around the world at a fraction of the cost.

Understanding how to use MyIDTravel efficiently—from booking and managing trips to navigating standby rules—ensures smoother and more enjoyable travel experiences. By planning smartly, traveling light, and maintaining flexibility, airline employees can make the most of their hard-earned travel privileges. Explore MyIDTravel today and take full advantage of the world of travel waiting for you.