Southwest Airlines Flight Attendants

Southwest Airlines stands out as a top choice for aspiring flight attendants, primarily because of its attractive benefits packages, comprehensive healthcare options, and well-structured retirement plans. Securing a position with this airline can be competitive, but there are several effective ways to prepare yourself for the application and hiring journey. Dedicate time to honing the essential skills and training needed for the role before you initiate the application process. Crafting a polished online resume and submitting it through Southwest’s career website demands careful attention.

Furthermore, it’s crucial to be well-prepared for the potential interview stages, both by phone and in person, by anticipating likely questions and relevant topics. Through dedication and perhaps a stroke of good fortune, you can embark on a fulfilling career as a Southwest Airlines team member!

What are Southwest Airlines Flight Attendants?

Southwest Airlines flight attendants are essential members of the airline’s cabin crew responsible for the safety, service, and overall well-being of passengers during their flights. Their primary responsibilities include:

Safety Procedures: Ensuring that passengers follow safety protocols, including fastening seatbelts, stowing carry-on items properly, and being prepared for emergency situations.

Safety Demonstrations: Conducting pre-flight safety demonstrations and providing instructions on the use of safety equipment, such as life vests and oxygen masks.

In-Flight Service: Serving meals, snacks, and beverages to passengers, accommodating special dietary requests, and ensuring passengers have a pleasant in-flight dining experience.

Passenger Assistance: Assisting passengers with boarding, finding their seats, and addressing their needs throughout the flight, including providing assistance to individuals with disabilities or medical conditions.

Cabin Cleanliness: Maintaining the cleanliness and orderliness of the aircraft cabin during the flight, which includes tidying up, restocking supplies, and ensuring the lavatories are clean and well-maintained.

Emergency Response: Being prepared to handle various in-flight emergencies, such as medical situations, turbulence, or aircraft malfunctions, and assisting with passenger evacuations in case of an emergency landing.

Communication: Coordinating with the flight deck crew and other cabin crew members to ensure effective communication and a coordinated response to in-flight situations.

Customer Service: Providing excellent customer service by addressing passenger inquiries, concerns, and requests, and creating a welcoming and comfortable atmosphere on board.

Southwest Airlines has a reputation for its friendly and customer-centric approach to air travel, and flight attendants play a crucial role in upholding this reputation. They receive extensive training to ensure passenger safety and satisfaction, making them key members of the cabin crew team. Additionally, Southwest Airlines has a unique corporate culture known for its sense of humor and fun-loving attitude, which flight attendants often reflect in their interactions with passengers.

Also Read: Southwest Wifi

Requirements and Qualifications for the Southwest Flight Attendant Job

Certainly, here’s an elaboration on the requirements and qualifications to become a Southwest Airlines flight attendant:

Age Requirement: To be eligible for a position as a Southwest Airlines flight attendant, applicants must be at least 20 years old. This age requirement ensures that candidates have a level of maturity and responsibility necessary for the role.

English Proficiency: Proficiency in the English language is a crucial requirement for flight attendants, as clear and effective communication with passengers and crew members is vital for safety and service onboard.

Physical Abilities: The job of a flight attendant can be physically demanding. Candidates must be capable of lifting up to 50 pounds, as well as standing, kneeling, reaching, and performing other physical tasks that may be required during the flight. This is important for ensuring passenger safety and comfort.

Education: Southwest Airlines typically requires candidates to have a GED or high school diploma as a minimum educational qualification. A high school education is essential for demonstrating basic academic competence.

Eligibility to Work in the U.S.: All candidates must have the legal right to work in the United States. This includes U.S. citizens, permanent residents, and individuals with the necessary work visas or permits.

Domestic and International Availability: Flight attendants at Southwest Airlines may be assigned to work on both domestic and international routes, so candidates must be willing and able to perform duties on a variety of flight routes.

Correctable Vision: Southwest Airlines typically requires correctable vision to 20/40, which means that candidates can wear corrective lenses if needed to meet this vision standard.

Physical Fitness: Flight attendants should meet specific physical requirements, such as being able to reach overhead bins, stand for extended periods, and move about the cabin comfortably. This is essential for performing duties onboard and ensuring passenger safety.

Background Check and Drug Test: All candidates must pass a background check and a drug test as part of the pre-employment screening process. This ensures that individuals with a history of criminal activity or substance abuse are not hired.

Additional Qualifications Considered Ideal:

Previous Aviation Experience: While not a strict requirement, Southwest Airlines often values candidates who have previous experience in the aviation industry. This can include experience as a flight attendant, in-ground operations, or other related roles.

Continuing Education: Candidates who have pursued further education or training after high school may be viewed favorably. This demonstrates a commitment to personal and professional development.

Customer Service Experience: Having one year or more of customer service or guest care experience is considered an asset. Strong customer service skills are essential for providing excellent service to passengers.

Southwest Airlines has specific requirements and qualifications for flight attendant positions to ensure safety and service excellence. Meeting these criteria, along with having desirable qualifications such as prior aviation experience and a strong customer service background, can enhance an applicant’s chances of securing a position with the airline.

How to Apply for Southwest Airlines Flight Attendants Job?

To apply for a flight attendant position at Southwest Airlines, follow these general steps:

Visit the Southwest Airlines Careers Page: Start by going to the official Southwest Airlines careers page on their website. You can usually find this by scrolling to the bottom of the Southwest Airlines homepage and clicking on the “Careers” or “Jobs” link.

Search for Open Positions: Use the search function on the careers page to find available flight attendant positions. You can typically filter by location and job type to narrow down your search.

Review Job Requirements: Click on the flight attendant job listing to view the job description and requirements. Carefully review the qualifications, as each airline may have specific requirements.

Create an Account: You may need to create an account on the Southwest Airlines careers website to submit your application. This account will allow you to track the status of your application.

Complete the Online Application: Fill out the online application form, providing your personal information, education, work experience, and any other requested details.

Upload Your Resume and Cover Letter: You will likely have the option to upload your resume and cover letter. Make sure your resume highlights relevant skills and experience, and your cover letter expresses your enthusiasm for the position.

Complete Assessments: Some airlines, including Southwest, may require you to complete assessments or questionnaires as part of the application process. Be sure to complete these accurately and thoroughly.

Submit Your Application: Once you’ve filled out the application and uploaded any necessary documents, review everything for accuracy, and submit your application.

Wait for Contact: After submitting your application, you’ll need to wait for Southwest Airlines to review it. If you meet their initial criteria, you may be contacted for further assessments or interviews.

Interview Process: If you progress to the interview stage, be prepared for multiple interviews, which may include group interviews, one-on-one interviews, and scenario-based assessments. Dress professionally and showcase your customer service skills and enthusiasm for the role.

Background Check and Drug Test: Be prepared for a background check and drug test as part of the hiring process. Airlines prioritize safety and security.

Receive a Job Offer: If you successfully pass all stages of the application and interview process, you will receive a job offer. Review the offer carefully, negotiate if necessary, and accept it if you’re ready to join the airline.

Keep in mind that the application process may vary slightly depending on the airline and the specific job posting. It’s essential to follow the instructions provided on the airline’s careers website and to be patient throughout the hiring process, as it can take time to hear back and progress through the various stages. Good luck with your application to become a flight attendant at Southwest Airlines!

Southwest Airlines Flight Attendants Salary

The initial pay rate for newly hired cabin crew members at Southwest Airlines stands at approximately $26 per hour. As is typical in most professions, your earnings are likely to increase with accumulating experience.

For Southwest Airlines flight attendants with over 5 years of experience, the average hourly wage climbs to around $38. Those who have amassed over a decade of experience can anticipate an hourly rate of approximately $60.

In addition to their regular wages, Southwest Airlines flight attendants are also eligible for annual bonuses.

Benefits as a Southwest Airlines Crew

Working as a crew member at Southwest Airlines comes with several benefits, which may include:

Travel Privileges: One of the most sought-after benefits of working for an airline is the ability to travel for free or at greatly reduced rates. Southwest Airlines offers its employees and their eligible dependents free or heavily discounted travel on the airline’s flights, which can be a significant perk for those who love to travel.

Competitive Compensation: Southwest Airlines is known for offering competitive wages and benefits to its employees. Crew members, including flight attendants and pilots, typically receive a salary or hourly wage that is competitive within the industry.

Profit Sharing: Southwest has a history of sharing its profits with employees through profit-sharing programs. This means that when the company performs well financially, employees can receive a portion of the profits in addition to their regular compensation.

Health and Wellness Benefits: Southwest provides comprehensive health and wellness benefits to its employees, including medical, dental, and vision insurance. These benefits can help cover medical expenses and promote overall well-being.

Retirement Plans: The airline offers retirement plans, such as a 401(k) plan, which allows employees to save for their retirement with the possibility of company-matching contributions.

Stock Purchase Plan: Southwest may offer a stock purchase plan, enabling employees to purchase company stock at a discounted rate, which can be a valuable long-term investment.

Flexible Schedules: Crew members often enjoy flexible work schedules, allowing for a better work-life balance. This flexibility can be particularly advantageous for those with families or other commitments.

Training and Career Development: Southwest invests in the training and development of its employees. This can include ongoing training and opportunities for career advancement within the company.

Employee Assistance Programs: Many companies, including airlines like Southwest, offer employee assistance programs (EAPs) that provide support for various personal and professional challenges, including counseling services and resources for mental health and well-being.

Employee Recognition Programs: Southwest Airlines has a strong culture of recognizing and rewarding outstanding performance. They may offer programs that acknowledge and celebrate the hard work and dedication of their employees.

Work Environment: Southwest is known for its friendly and positive work environment. The company’s culture emphasizes teamwork, a sense of community, and a fun and inclusive atmosphere.

Uniforms and Grooming Allowances: Flight attendants often receive allowances for purchasing and maintaining their uniforms, which can help offset some of the costs associated with their professional appearance.

It’s important to note that the specific benefits available to Southwest Airlines crew members may vary depending on their job role, location, and years of service. Additionally, benefit packages can change over time, so it’s a good idea to check with the airline for the most up-to-date information if you’re considering a career with Southwest Airlines.

Frequently Asked Questions (FAQs)

Is Southwest a good airline for Flight Attendants?

Southwest Airlines flight attendant professionals have given their employer a rating of 4 out of 5 stars based on 553 reviews on Glassdoor. While this rating is slightly below the average, the overall employee rating for Southwest Airlines stands at 4.1 out of 5 stars, reflecting the generally positive sentiment among employees.

How many Flight Attendants does Southwest have?

As of the latest available information, Southwest Airlines has a workforce that includes nearly 19,000 flight attendants.

How hard is it to be a flight attendant for Southwest?

New flight attendants need to invest time and effort to reach a stage where they can adapt their schedules to suit their preferences. It’s important to note that schedules are subject to change, particularly in response to Irregular Operations (IROPS).

Can Flight Attendants have a boyfriend?

Considering the nature of the job, this is entirely feasible. While some individuals may desire such a lifestyle, most flight attendants, like anyone else, simply aspire to meet their soulmate, their life partner – someone with whom they can share their life and cultivate a loving, honest relationship.


Southwest Airlines is renowned for its commitment to providing exceptional service to both employees and passengers. The company fosters a vibrant and enjoyable atmosphere that’s embraced by everyone. Flight attendants and cabin crew members are strongly encouraged to maintain a positive demeanor and wear welcoming smiles, ensuring passengers feel comfortable during their journeys. Southwest Airlines offers competitive compensation and a range of valuable benefits, making it an excellent employer.

Becoming a flight attendant at Southwest Airlines offers the opportunity to explore the world, visit new destinations, and embrace the nomadic lifestyle. If you’re passionate about travel and adventure, a career as a flight attendant could be the perfect fit for you. To begin this exciting journey, monitor Southwest Airlines’ official website for job openings, submit your application, and await the life-changing email that may come your way.