PAL is the national airline of the Philippines and the first and oldest business airline in Asia. Looking to become a Philippine Airlines flight attendant? This piece has all the information you need. We tell you what you need to do to become a PAL cabin crew member, what skills you need, the step-by-step process, and other information about the training and monthly pay.
Filipinos who want to work as flight attendants can do so with PAL as the company grows its domestic and foreign routes. To become a member of the Philippine Airlines flight attendants, you need to be able to handle stress and stand for long amounts of time without getting tired or shaky. PAL wants to hire someone who is friendly and sure of themselves when things go wrong. You can become a member of PAL if you think you have these skills and qualifications.
Definition of a Flight Attendant
A flight attendant is a professional trained to ensure the safety and comfort of passengers aboard an aircraft. They are tasked with a myriad of responsibilities including, but not limited to, assisting passengers, conducting safety procedures, serving meals and refreshments, and providing first aid in emergencies.
Brief History and Background of Philippine Airlines
Philippine Airlines (PAL) took its inaugural flight on March 15, 1941, and has since burgeoned into one of Asia’s premier airlines. Founded by a group of prominent Filipino businessmen, PAL has weathered numerous challenges throughout its existence, including the Second World War and financial crises, emerging each time with renewed vigor. Today, Philippine Airlines prides itself on embodying the warmth and hospitality of the Filipino people, connecting islands and continents, and fostering cultural exchange.
Role of a Philippine Airlines Flight Attendant
Flight attendants at PAL epitomize the essence of ‘Aling Pag-ibig’ (tender loving care), an ingrained trait in Filipino culture. Their role extends beyond standard duties; they are the bearers of Filipino hospitality, making every flight a distinct experience of care and warmth. Safety, customer service, and the embodiment of PAL’s esteemed reputation are their paramount priorities.
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Philippine Airlines Flight Attendant: Requirements and Qualifications
Educational Background
Prospective Philippine Airlines flight attendants typically require a minimum of a high school diploma, although candidates with a college degree often have an advantage. Proficiency in English and Filipino is mandatory, with additional language skills being a notable asset. Moreover, successful applicants usually have a background in hospitality, communications, or a related field.
Physical and Medical Requirements
Candidates must meet specific physical and medical criteria to ensure they can perform their duties effectively and respond to emergencies. These include a minimum height requirement, a balanced weight, good vision, and overall physical fitness. Medical examinations are conducted to ascertain the candidates’ health status, ensuring they are free from severe medical conditions.
Skills and Attributes Needed
PAL flight attendants are expected to possess a set of skills and attributes that are quintessential for the role. Excellent communication and interpersonal skills are paramount, ensuring effective interaction with passengers of diverse backgrounds. Problem-solving skills, adaptability, and the ability to work under pressure are also crucial, given the dynamic and sometimes challenging nature of the job. Moreover, a neat professional appearance and the capacity to provide exceptional customer service, reflecting the airline’s prestigious reputation, are fundamental.
Training and Development
Overview of the Training Program
The path to becoming a flight attendant at Philippine Airlines is marked by a comprehensive and rigorous training program. It is meticulously designed to equip aspiring flight attendants with the essential skills and knowledge to excel in their roles.
1. Safety Training
Safety training is paramount and serves as the cornerstone of the program. It includes comprehensive instructions on emergency procedures, evacuation protocols, and the use of safety equipment. Trainees undergo simulated emergency situations to hone their skills, ensuring that they are adept at safeguarding passengers and crew during unforeseen circumstances.
2. Medical Training
Medical training is integral to preparing flight attendants for medical emergencies mid-flight. This includes first aid, CPR, and the use of medical equipment on board. Trainees learn to assess and address a variety of health issues, ensuring the well-being of passengers until professional medical assistance can be obtained.
3. Service Training
Service training imbues the trainees with the principles of exceptional customer service, rooted in the esteemed tradition of Filipino hospitality. It covers areas such as communication skills, handling difficult situations, and offering personalized service, ensuring that every passenger’s experience is memorable.
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The Role of Mentorship and On-the-job Training
Beyond the formal training, mentorship plays a pivotal role in the development of PAL flight attendants. Seasoned professionals impart their expertise, offering insights gleaned from years of experience. On-the-job training further allows trainees to apply their learned skills in real time, fostering an environment of continuous learning and improvement.
Career Progression and Development Opportunities
Philippine Airlines is dedicated to the ongoing development of its staff. Flight attendants have myriad opportunities for career progression, including roles in training, management, and international postings. Continuous training ensures they are abreast of industry developments, positioning them for success in their evolving roles.
Salary and Bonuses of Philippine Airlines Flight Attendants
Have you ever wondered about the lifestyle enjoyed by Philippine Airlines flight attendants? Well, they have the privilege of receiving an attractive salary along with a comprehensive benefits package. Beyond just leading a comfortable life, they also have the opportunity to stay in luxurious 5-star hotels across the globe. Here’s a breakdown of their Compensation, Benefits, and Perquisites.
Salary
A Philippine Airlines Flight Attendant typically earns an average monthly salary ranging from PHP 18,000 to 20,000. For domestic flights, the productivity pay usually falls within the range of PHP 300 to 350 per hour, while for international flights, it ranges from PHP 400 to 450 per hour. Flight attendants can accumulate up to 90 hours of flying time per month, with a maximum limit of 100 hours. For instance, if a flight attendant logs 60 to 90 hours of flying time in a month, their earnings could amount to around PHP 300 to 350 per hour. To illustrate, this would equate to (35 * 300 + 35 * 400 = 24,500).
Allowances or Bonuses
Transportation Allowance – Philippine Airlines extends a transportation allowance, with amounts ranging from PHP 2,000 to PHP 3,500 monthly. The specific sum you receive is contingent on your position and the number of hours worked each month. For example, if you are a flight attendant with a monthly flying time of 60 to 90 hours, your transportation allowance would be PHP 3,500. Conversely, if you are a domestic flight attendant with less than 60 monthly flight hours, you would be eligible for a PHP 2,000 transportation allowance.
Flight Allowance – Known as layover per diem or turnover per diem, Philippine Airlines offers an allowance to pilots and cabin crew members who are on duty but not actively flying, such as during their rest days. The precise amount you receive is determined by your position and the hours spent on duty but not in flight per month.
13th Month Pay – PAL flight attendants also enjoy the benefit of receiving a 13th month’s pay annually. This additional payment is added to your regular salary, the amount of which is contingent upon your length of service with PAL.
Christmas Bonus – Another valuable perk that Philippine Airlines extends to its flight attendants is the annual Christmas bonus. This bonus is provided every year and can be used for extra spending or saved for future needs.
Paid Annual Leave – The company also grants its employees paid annual leave, which can be utilized for various purposes but is commonly taken during holiday periods like Christmas when work obligations are minimal.
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Daily Responsibilities
Pre-flight Preparations
1. Briefings and Checks
Every flight commences with a comprehensive briefing where flight attendants are apprised of the flight details, emergency procedures, and any specific passenger needs. They also conduct checks to ensure that all necessary materials and equipment are on board and functional.
2. Equipment and Safety Checks
Ensuring that all safety equipment is in optimal condition is paramount. Flight attendants verify the availability and functionality of life vests, oxygen masks, and other emergency apparatus to ensure passenger safety.
In-flight Duties
1. Safety Protocols
Flight attendants are tasked with ensuring that all passengers adhere to safety protocols, including the proper use of seat belts, seats in upright positions, and the stowage of trays and electronic devices during takeoff and landing.
2. Customer Service
Passenger comfort and satisfaction are at the core of the flight attendants’ roles. They attend to passengers’ needs, serve meals and refreshments, and address any concerns with utmost courtesy and professionalism.
3. Special Assistance to Passengers
Flight attendants offer specialized assistance to passengers with special needs, ensuring their comfort and safety throughout the flight.
Post-flight Duties
1. Reporting and Documentation
After each flight, attendants are responsible for preparing reports detailing any issues or incidents that occurred during the flight. They document their observations to contribute to the continuous improvement of service delivery.
2. Rest and Recuperation
Flight attendants are accorded adequate time to rest and recuperate after flights. This ensures they are refreshed, focused, and ready to offer exceptional service on subsequent flights.
The multifaceted roles of Philippine Airlines flight attendants underscore the airline’s commitment to safety, exceptional service delivery, and the epitomization of esteemed Filipino hospitality in the skies. Through rigorous training, continuous development, and adherence to stringent safety protocols, PAL flight attendants are positioned to offer an unparalleled flight experience to every passenger.
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Challenges and Rewards
The Physical and Emotional Demands of the Job
Being a flight attendant, especially in a prestigious airline like Philippine Airlines, is as demanding as it is rewarding. The role often requires long working hours, dealing with jet lag, and managing the expectations and needs of passengers. The physical demands include standing for extended periods and handling emergencies calmly and efficiently. Emotionally, flight attendants must maintain poise and patience, even when faced with challenging situations or difficult passengers.
The Joy of Meeting Diverse People and Visiting Different Places
Despite the demands, the role is immensely rewarding. Flight attendants have the unique opportunity to meet people from diverse backgrounds, fostering a multicultural environment that broadens their worldview. The job offers the thrill of visiting different places, experiencing varied cultures, and seeing the world from a vantage point few get to enjoy.
Balancing Personal and Professional Life
Striking the right balance between personal and professional life is a common challenge. The erratic schedule and being away from home can sometimes strain personal relationships and family life. However, with the right support systems and coping mechanisms, many flight attendants successfully navigate these challenges, finding a fulfilling equilibrium.
The Impact of COVID-19
The Introduction of New Safety Protocols
The COVID-19 pandemic introduced unprecedented challenges in the aviation industry. Philippine Airlines Flight attendants adapted swiftly, embracing new safety protocols to protect themselves and their passengers. These included wearing PPE, enhanced cleaning procedures, and modified service protocols to minimize contact.
The Challenges of Reduced Flights and Layoffs
The reduction in air travel led to decreased flight schedules and, in some cases, layoffs. Flight attendants faced economic uncertainties and the emotional toll of a disrupted industry. This period tested their resilience and adaptability.
The Resilience and Adaptability of Flight Attendants
Yet, in these trying times, the flight attendants’ spirit remained unbroken. They showcased commendable resilience, adapting to the changing landscape with grace and determination. Their commitment to safety and service excellence remained unwavering, emblematic of their professionalism.
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Final Thoughts
As a Philippine Airlines flight attendant, you will have the opportunity to enjoy the airline’s exceptional offerings. You’ll have the chance to explore various destinations worldwide, leading to a fulfilling and comfortable lifestyle. Moreover, you’ll have the privilege of forming connections with individuals from diverse cultural backgrounds.
Nevertheless, it’s important to acknowledge that the role isn’t exclusively filled with luxurious experiences. There will be occasions when you’ll be required to put in extended hours and tackle demanding situations. However, if you are prepared to embrace this challenge, there should be no hesitation in pursuing a career as a Philippine Airlines Flight Attendant!
Frequently Asked Questions (FAQs)
Here are some frequently asked questions (FAQs) related to Philippine Airlines flight attendants:
What is the Role of Flight Attendants in the Aviation Industry?
Flight attendants play a pivotal role in the aviation ecosystem. They are the custodians of safety and the ambassadors of hospitality in the skies. The multifaceted nature of their role underscores their indispensability in enhancing passengers’ air travel experience.
Is there a height requirement for being a flight attendant?
As previously stated, Philippine Airlines (PAL) mandates that female candidates must meet a minimum height requirement of 5 feet 3 inches, while male candidates must be at least 5 feet 6 inches tall.
Why is the height requirement necessary?
This requirement is in place because you will be responsible for aiding passengers with their baggage, and during emergency situations, accessing necessary equipment necessitates meeting these standards to ensure the safety of all passengers on board. Additionally, height requirements may differ depending on the size of the aircraft, with larger planes having distinct criteria.
Do they accept married applicants?
While certain airlines may hesitate to employ married individuals, PAL does not encounter this concern. Therefore, if you are married, you are encouraged to submit your application and enjoy the job’s advantages, which you can also extend to your family.
Can I still apply even when I’m over 30 years old?
In the past, there was a restriction prohibiting individuals aged 27 or older from applying as cabin crew members for PAL. However, as of 2018, President Duterte signed the Anti-Age Discrimination in Employment Act, which has effectively abolished this regulation. Therefore, you are indeed eligible to apply as a cabin crew member regardless of your age.
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