Airalo eSim

If you’re gearing up for an international trip, you’re likely pondering the best way to stay connected online while abroad. We’ve explored several methods, including using the eSIM service provided by Airalo. In this guide, we’ll thoroughly examine the Airalo eSIM service to help you determine if it’s a suitable choice for your international travel needs.

Our evaluation is rooted in our hands-on experience with Airalo eSIM across various countries globally, coupled with our insights as seasoned professional travelers who rely heavily on constant connectivity for work. While Airalo eSIM offers notable advantages, it may not be the ideal solution for everyone. Let’s begin by understanding the fundamentals.

What is Airalo?

In recent years, eSIM technology, which enables phones to connect to cellular networks without the need for a physical SIM card, has gained significant traction.

The introduction of eSIM technology with the iPhone XS marked a major advancement, especially for travelers. It promised an end to the hassles of swapping SIM cards, searching for data connectivity, and being bound to a single service provider. However, the initial uptake of eSIM technology was slow. Now, companies like Airalo have made this technology widely accessible.

Airalo operates as an eSIM marketplace, providing an easy solution for travelers to purchase both regional and local eSIM cards. While this might seem straightforward, it has been a game-changer in eliminating the frustrations commonly associated with unreliable phone services and poor data quality.

With Airalo, travelers can access eSIM data plans globally. The service offers a variety of options, including local eSIMs tailored to specific countries and regional eSIMs that encompass several countries across continents like Europe, Asia, Latin America, and Africa.

What is Airalo eSIM?

Airalo eSIM is a digital SIM card provider, offering local, regional, and global data plans for international travelers. It presents a practical and cost-effective alternative to traditional roaming fees or physical SIM cards. The key convenience is that you can purchase and activate Airalo eSIMs directly on your smartphone, eliminating the need for physical SIM card insertion.

Widely trusted by over 5 million users globally, Airalo provides a variety of data packages in more than 200 countries, catering to diverse connectivity needs. However, Airalo’s distinctiveness in the market isn’t solely based on its extensive international coverage. As a trailblazer in the eSIM industry, Airalo proudly stands as the first-ever eSIM store in the world, showcasing its innovative spirit and dedication to enhancing travel connectivity.

Related: Airalo Review 

Features of Airalo eSIM

Range of Data Plans Offered by Airalo

Airalo offers a variety of data plans to meet different needs and preferences. These range from short-term plans suitable for brief trips to longer-term options for extended stays. The plans are tailored to provide value and convenience, ensuring users only pay for what they need.

Geographic Coverage (Countries and Regions)

One of the strongest features of Airalo is its extensive geographic coverage. Airalo eSIMs can be used in over 190 countries, providing a vast network that encompasses most travel destinations worldwide. This wide reach makes it an ideal choice for international travelers.

Compatibility with Different Devices

Airalo eSIMs are compatible with a wide range of devices, including smartphones, tablets, and laptops that support eSIM technology. This compatibility ensures that a broad spectrum of users can take advantage of Airalo’s services, regardless of their device type.

Additional Features like Local Numbers, Roaming Options, etc.

In addition to standard data plans, Airalo offers features like local numbers in some countries, enhancing the user experience by providing a local presence. Additionally, their roaming options allow users to move between countries without the need to change plans, ensuring continuous connectivity.

What Products Does Airalo Offer?

Airalo caters to a variety of travel needs with its diverse eSIM options, tailored to fit different destinations, travel durations, and data requirements. Let’s delve into their primary eSIM offerings.

Airalo eSIMs by Destination

  • Local eSIMs: Ideal for travelers visiting a single country. For instance, if you’re going to Thailand, you can opt for an eSIM specifically designed for Thailand.
  • Regional eSIMs: Perfect for trips covering several countries within a specific region, such as Europe or Southeast Asia.
  • Global eSIMs: For globe-trotters who need connectivity across various countries, Airalo’s global eSIMs offer worldwide connectivity.

Airalo eSIMs by Duration

Recognizing the fluid nature of travel plans, especially for digital nomads, Airalo presents eSIMs with various durations. Their eSIMs typically range from 7 to 30 days, though this can vary. For global travelers, eSIMs can last up to 180 days, accommodating both brief visits and longer journeys.

Airalo eSIMs by Data Allowance

Data packages are available in a wide range, accommodating different usage patterns. At Freaking Nomads, a typical consumption is around 2 GB per week. For those with higher data needs, like frequent video calls or streaming, Airalo offers plans that can extend up to 50GB.

Read More: Which Item is a Benefit of Using the Travel Card

Benefits of Using Airalo eSIM

Benefits of Using Airalo eSIM

Convenience and Ease of Use

One of the primary benefits of using Airalo eSIM is its unparalleled convenience. The process of obtaining and activating an eSIM with Airalo is entirely digital, eliminating the need for physical store visits or waiting for a SIM card to be delivered. Users can easily select, purchase, and activate data plans directly from their devices, streamlining the process of staying connected, especially when traveling.

Cost-Effectiveness Compared to Traditional Roaming Services

Airalo eSIM offers significant cost advantages over traditional roaming services. Roaming charges can be exorbitantly high, but Airalo’s pre-paid plans are priced competitively, providing affordable options for international travelers. This pricing structure allows users to control their spending more effectively, avoiding the bill shock that often comes with international roaming.

Flexibility in Choosing and Changing Plans

The flexibility offered by Airalo is a game-changer. Users have the freedom to choose from a variety of plans based on their data needs and travel destinations. Moreover, changing or upgrading plans is a simple, hassle-free process. This flexibility is particularly beneficial for frequent travelers who may need to switch between different plans regularly.

Environmental Benefits of eSIM Technology

The shift to eSIM technology presents notable environmental benefits. By reducing the reliance on physical SIM cards, Airalo eSIM contributes to less plastic waste and packaging. This eco-friendly aspect aligns with growing global efforts to minimize environmental impact, making Airalo eSIM a more sustainable choice.

How Does Airalo Work? A Step-by-Step Guide

Our experiences with Airalo on various international trips have consistently impressed us with its simplicity and user-friendliness in setting up their eSIMs.

Here’s a breakdown of the steps:

Step 1: Select Your eSIM Type and Destination

Begin by visiting the Airalo website or using their easy-to-navigate mobile app (our preferred method for installation, purchasing, and tracking data usage).

First, choose the type of eSIM you need – local, regional, or global. Then, based on this selection, pick either a specific country or a region you’re traveling to.

Step 2: Choose a Data Package

After determining your destination, you’ll be presented with various eSIM data plans. These are clearly laid out, showing the cost, data amount, and duration, helping you make a well-informed decision based on your travel length and internet requirements.

Step 3: Purchase your Chosen Plan

After selecting the ideal plan for your journey, buying it is straightforward – just click “Buy”. Choose your payment method, enter your details, and complete the purchase. You’ll receive an email confirmation once the purchase is successful.

Step 4: Install and Activate your Data Plan

Post-purchase, it’s time to activate your eSIM.

Using the Airalo website, you have two options:

QR Code Method: You’ll get a QR code after purchasing your plan. Activate it by going to your phone’s settings, adding a new cellular plan, and scanning the code. Your eSIM will then download.

Manual Installation: Alternatively, if you encounter issues with the QR code or prefer manual setup, Airalo provides all the necessary information. Just enter these details in your phone’s settings under the eSIM or cellular plan section.

Using the Airalo mobile app:

Automatic Installation (Our Preferred Method!): This is the easiest way to get connected. After your purchase, select the option for automatic eSIM installation. The app will take care of everything, quickly installing and activating your eSIM.

Step 5: Monitor Your Data Usage and Top Up

Monitoring your data usage with Airalo is effortless. Log into their website or app to view your data balance. If you’re running low and your plan permits, you can also easily top up right from their platform.

How Much Does Airalo Cost?

The pricing for Airalo’s eSIM services is not uniform; it varies depending on various factors like the destination, data allowance, and specific details of the chosen package.

To provide a general idea of the pricing structure at the time of this writing, here’s an overview:

  • Southeast Asia eSIM Packages (e.g., Thailand, Vietnam): These are often priced between $5 to $10 for about 3GB of data for one week.
  • Europe eSIM Packages (e.g., France, Germany): Prices for these packages typically range from $15 to $25, offering around 5GB of data over a week.
  • North America eSIM Packages (e.g., USA, Canada): The cost for a similar package of 5GB per week usually falls between $20 to $35.
  • From our observations, eSIM packages for Africa tend to be higher in price compared to other regions, while Asia generally provides more value for the cost.

In comparison to its competitors, Airalo often emerges as one of the more affordable options. They stand out as one of the most cost-effective eSIM providers, and their easy-to-use platform combined with their service quality frequently makes them our preferred choice.

What To Do If Airalo Is Not Working?

Experiencing trouble with Airalo upon entering a new country is not uncommon, but their customer support is always available to assist with resolving any issues. I’ve had to contact them a few times and have always received prompt responses.

Here’s a quick rundown of their suggested troubleshooting steps:

  1. Ensure that your eSIM is set as the active option under ‘Mobile Networks’ in your device settings.
  2. Verify that mobile data is enabled for your eSIM.
  3. Turn on Data Roaming.
  4. Add and save a new APN with the name ‘globaldata’ (other fields can be left empty).
  5. Make sure the newly created APN is selected.
  6. Manually select a supported network provider in your carrier settings.
  7. Confirm that you haven’t removed your eSIM from your device.

I’ve encountered issues myself, particularly with the APN and finding a supported network. If the APN is correctly set up and you’re still facing problems, try switching to different network providers.

You can also find additional help in your Airalo account. Navigate to My eSIMs, select your eSIM, and click on Install Now. Here, you can find details on the APN and supported networks. For instance, in Latvia, I had to manually change to a network supported by Airalo.

The steps outlined above should aid in resolving most issues with your eSIM cards. In summary, Airalo is indeed a reliable service. Patience and following the above instructions can help you navigate any potential issues effectively.

What Devices Support Airalo eSIM?

As previously mentioned, eSIMs are embedded within devices, eliminating the need for physical installation. However, this technology is primarily available in newer device models and is not compatible with older versions for now.

It’s not just phones that benefit from eSIM technology. Tablets and laptops are increasingly being equipped with eSIM chips, significantly enhancing the ease of working remotely and adding to the flexibility of this lifestyle. Compatible devices include the latest models of iPhones, 3rd generation iPads, and Google Pixels, among others.

For a comprehensive list of eSIM-compatible devices, you can visit the Airalo website. This list is regularly updated to reflect new devices as they are released. Additionally, it’s important to consider where your device was purchased, as different regions might have variations of the same model due to local regulations and restrictions.

Customer Support and Services

Airalo prides itself on providing robust customer support. This includes comprehensive FAQs, email support, and live chat options. Their customer service team is geared towards quick responses and effective solutions.

The Airalo website and app offer detailed guides and tips for purchasing and using eSIMs. These resources are designed to assist both new and existing users. Support is available 24/7, catering to a global user base across different time zones.

Users can access customer support via the Airalo app or website. The live chat feature offers immediate assistance, while email support provides a channel for more detailed inquiries. Airalo’s customer service is known for being responsive and helpful, ensuring user issues are resolved promptly.

Pros and Cons of Airalo eSIM


  • Easy to purchase and set up.
  • Cost-effective data plans.
  • Wide geographic coverage.
  • Flexibility in plan selection.


  • Limited to devices that support eSIM technology.
  • May not offer local calling and texting services in all regions.
  • Some users may face challenges with initial setup or network selection in certain areas.

Is Airalo Legit?

Yes, Airalo is a legitimate and secure eSIM provider. I’ve personally used Airalo for several months and have encountered no problems. The website is authentic, and its customer support is both prompt and effective. I experienced some issues with my European eSIM card, but the customer service team was quick to assist and resolve the problem.

So, if you’re questioning whether Airalo is legitimate – it definitely is. And if you’re wondering about its quality – it’s excellent! You can rest assured that Airalo is a trustworthy, authentic, and dependable eSIM provider.

Does Airalo work effectively? Absolutely. However, it’s important to verify that your mobile phone is eSIM compatible before purchasing from Airalo. My experience with Airalo has been positive over the years, affirming that it is a genuine service and not a scam.

Final Thoughts

Airalo eSIM stands out as a beacon of innovation in the telecommunications sector, particularly for travelers. Its ease of use, affordability, and the flexibility it offers significantly enhance the experience of staying connected across borders. As eSIM technology continues to evolve, Airalo’s commitment to adapting and improving its services not only benefits consumers but also leads the way towards a more connected and environmentally conscious world.


Can Airalo eSIM be used in any country?

Airalo offers extensive coverage in over 190 countries. However, it’s advisable to check their specific plan coverage for your destination country before purchasing.

Is Airalo eSIM compatible with all smartphones?

Airalo eSIM is compatible with many, but not all, modern smartphones. It’s important to check your device’s compatibility on Airalo’s website or with your device manufacturer.

How does Airalo eSIM affect my existing phone number?

Installing an Airalo eSIM won’t impact your existing phone number. Your original number remains active, and you can switch between your regular SIM and Airalo eSIM as needed.

Can I make calls and send texts with Airalo eSIM?

Airalo primarily provides data services. For calls and texts, you might need to use VoIP services or check if Airalo offers local numbers in your destination country.

What happens if I face connectivity issues with my Airalo eSIM?

Airalo provides comprehensive customer support. If you face any issues, you can contact their support team via the app, website, or email for assistance.

How do I top up or change my Airalo eSIM plan?

You can top up or change your plan directly through the Airalo app or website. The process is user-friendly and can be done instantly.