Travelzoo Reviews

Welcome to our travel blog where we explore the best ways to satisfy your wanderlust on a budget! Today, we’re diving into the world of Travelzoo, a digital hub for discovering incredible deals from over 2,000 travel, entertainment, and local businesses like restaurants and spas. 

This platform is a treasure trove for those seeking affordable getaways, ranging from seasonal city escapes and countryside retreats to diverse activities tailored for every traveler’s taste. Signing up on Travelzoo is free, unlocking access to global destinations such as Madeira, the Maldives, or even a quaint British weekend spa break. 

Plus, with their Top 20 offers delivered weekly via email, you’re always in the loop with carefully curated deals by experienced deal experts, ensuring you never miss out on an opportunity for your next great adventure.

What is Travelzoo?

Travelzoo operates as an online platform where travelers can find a diverse range of travel-related deals, including discounted hotel stays, admission tickets, and comprehensive vacation packages. When making a purchase, customers might either receive a voucher for redemption or be redirected to another site to finalize their transaction. The core objective of Travelzoo is to centralize affordable travel and entertainment options.

However, the question remains: does Travelzoo deliver on its promise of cost savings? It has the potential to do so, but savvy travelers should always compare prices to confirm that they are indeed securing the most advantageous deal.

Where Does Travelzoo Operate?

Many people around the world might assume Travelzoo is a local brand due to its widespread presence. However, it originally started in Mountain View, California, and was primarily a U.S.-based company. Over time, Travelzoo expanded its operations to several other countries, including Canada, the United Kingdom, Germany, Spain, France, Australia, China, Hong Kong, Japan, and Singapore. This expansion enables Travelzoo to offer a diverse range of deals globally.

How Does Travelzoo Work?

Travelzoo functions mainly as an intermediary, showcasing various travel packages and then directing users to the actual travel agencies that offer these deals. Initially, the site carved out a successful niche for itself by focusing solely on this third-party role.

However, in a recent strategic shift, Travelzoo has expanded its services to include its own exclusive deals. This new approach allows customers to book packages directly through Travelzoo, with the company taking a more active role in curating and managing these offers.

Travelzoo’s Package in 2024

Travelzoo has reintroduced its enticing 5-night package at the Park Hyatt Maldives Hadahaa, offering varying rates for different types of villas. The Beach Pool Villa starts at $3,999, featuring a spacious 1,900 square feet area with a pool. 

For a unique experience, the Overwater Villa is available at $4,999, offering 1,237 square feet of space set directly over the water. For the ultimate luxury, the Overwater Sunset Pool Villa, also 1,237 square feet but including a pool, is priced at $6,499. 

These packages are not just about accommodation; they include daily breakfast, a three-course dinner, bottled water in the room, and cover 22% taxes and gratuities. In the pricey context of Maldives resorts, where food and drinks can be expensive, these packages offer a strategic way for savvy travelers to manage their dining expenses effectively.

How to Travelzoo Help Safe Your Money?

How to Travelzoo Help Safe Your Money

  1. Weekly Top 20: This feature curates the best deals online, often leading to substantial savings.
  2. Hotels: Travelzoo offers a wide range of hotel deals, particularly for all-inclusive resorts, providing excellent value.
  3. Events: The site lists local events with attractive discounts.
  4. Restaurants: Deals on dining experiences are available, such as an all-you-can-eat brunch for a set price or a dinner-for-two package with wine at upscale restaurants.

Advantages and Disadvantages of Using Travelzoo

Travelzoo is acclaimed for offering great travel deals and local discounts, earning high ratings for reliability. However, it needs to improve with consistent quality among partner providers and mixed customer service experiences, leading to varied user satisfaction and some challenges in service consistency.


  • Legitimate Operation: Travelzoo is a verified and trustworthy company.
  • High Ratings: The site boasts impressive Trustpilot ratings and Better Business Bureau ratings.
  • Significant Travel Savings: Users can find substantial discounts on various travel options.
  • Local Deals: Beyond travel, Travelzoo offers savings on local services like dining and spas.


  • Inconsistent Partner Quality: Users may encounter varying levels of service quality among the travel providers affiliated with Travelzoo, leading to potentially mixed experiences.
  • Limited Refund Options: Non-refundable deals are a risk; customers need to be certain before making such purchases, as there’s no option to reverse the decision later.
  • Customer Service Concerns: Some users have reported issues with customer service, particularly when dealing with refunds and cancellations.
  • Mixed User Reviews: Despite high ratings on some platforms, Travelzoo has received lower customer satisfaction ratings on others like the BBB and Consumer Affairs, indicating a disparity in user experiences.
  • Limited Control Over Deals: As Travelzoo acts mainly as an intermediary, they have limited control over the actual experiences and services provided by their partners.

Why Travelzoo Deals are Good for Your Trip?

Travelzoo deals are beneficial for trips because they offer a variety of curated, high-quality travel options at discounted rates. These deals can include a wide range of accommodations, activities, and packages, allowing travelers to explore new destinations or enjoy luxury experiences at more affordable prices. 

By using TravelZoo, travelers can access exclusive offers and discounts that might not be available elsewhere, potentially saving significant amounts on their travel expenses. This makes TravelZoo an attractive option for both budget-conscious and adventurous travelers seeking value without compromising on the quality of their travel experiences.

Does Travelzoo Have a Refund Policy?

Travelzoo offers a reasonable policy for refunds on vouchers and cancellations of hotel bookings. When buying a travel deal through Travelzoo, it’s important to verify if the voucher or booking is refundable at the time of payment.

In cases where the purchase is non-refundable, this decision is final and cannot be reversed. However, for refundable vouchers and bookings, customers have the option to request a refund or cancel within 7 days. This can be done through their website or by contacting Travelzoo directly via their provided contact number.

Travelzoo Reviews

Travelzoo Reviews

  • Emily: I recently booked a weekend getaway through Travelzoo and was thrilled with the savings. The booking process was straightforward, and the hotel exceeded my expectations. However, I did find their customer service a bit slow when I had a query.
  • Michael: I used Travelzoo for a spa day package. Great value for money and the spa was top-notch. However, the voucher process was a bit confusing, and I had to contact customer support for clarification.
  • Sarah: I got an excellent deal on a boutique hotel through Travelzoo. The quality and price were unmatched, but I wish they had more variety in their hotel options for some destinations.
  • John: Booked a European tour package from Travelzoo. The deal was incredible, but the tour operator they partnered with wasn’t very organized, which dampened the experience a bit.
  • Linda: Travelzoo’s local dining deals are a hidden gem! I’ve discovered some fantastic restaurants at a fraction of the cost. Just be sure to check the validity dates of the vouchers to avoid any inconvenience.

Is Travelzoo Legit?

Travelzoo is a reputable online platform offering money-saving deals on travel and local services like dining and spa treatments. It enjoys a high rating of 4.7 stars on Trustpilot, classifying it as “Excellent.” Additionally, it holds an A+ rating from the Better Business Bureau (BBB), despite not being an accredited member.

However, Travelzoo isn’t without its challenges. A significant issue some customers face relates to the varying quality among their travel partners. This inconsistency has led to disappointing experiences for some users, whether it’s with travel arrangements, activities, spas, or restaurants booked through Travelzoo.

This disparity in customer satisfaction is reflected in the lower ratings of 1.18 stars on the BBB and 1.8 stars on Consumer Affairs.

Top 10 Travelzoo Alternatives 

  1. Expedia
  2. Hotels
  3. Booking
  4. Ihg
  5. Agoda
  6. Choicehotels
  7. Priceline
  8. Trivago
  9. Hilton
  10. Riu


Travelzoo reviews reveal a mixed bag of experiences. While many users appreciate the significant savings and diverse range of deals offered, including travel packages, local events, and restaurant deals, there are concerns about the inconsistency in service quality from various partnered providers. 

Some customers have faced challenges with customer service, particularly in terms of refunds and cancellations. Despite these issues, Travelzoo remains a popular choice for many travelers, underscoring the importance of conducting thorough research and considering personal flexibility when using the platform for travel planning.

Frequently Asked Questions (FAQs)

Can you purchase a Travelzoo deal from a different country?

Yes, you can purchase deals from Travelzoo even if you’re in a different country. For example, a Canadian can buy an offer from the U.S. edition of Travelzoo. The platform allows the use of billing addresses from any country. However, it’s important to remember that Travelzoo will charge you in the currency of the country where the offer is based, so be mindful of currency conversion rates and potential fees.

How do I book on Travelzoo?

When you purchase Travelzoo, the process varies based on what you’re buying. You might receive a voucher from Travelzoo that you’ll need to redeem later, or you could be redirected to the website of a third-party travel provider to finalize your purchase.

Does it cost to join Travelzoo?

Join Travelzoo for an annual fee of $40 and become part of a community of travel enthusiasts. As a member, you’ll receive weekly emails featuring top travel and entertainment deals. This membership allows you to access exclusive savings and join millions of members worldwide who enjoy discounted travel and experiences.